Return Policy - La Famor

At La Famor, we want you to love every item you order but if something isn’t quite right, we’ve made returning or exchanging your purchase simple and stress-free.

 Returns

• You may return any unused and undamaged item within 14 days of receiving your order for a full refund.

• All returned products must be in their original packaging, with tags attached and in resellable condition.

• To start a return, simply fill in our return form or contact our customer service team at contact us here with your order number and reason for return.

• Please include a Track & Trace code with your return. As the sender, you are responsible for the shipment, and we want to avoid any misunderstandings.

• Once we’ve received and inspected your return, your refund will be processed within 5 business days to your original payment method.

• Please note: original shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the item was defective or damaged upon arrival.

Exchanges

• Exchanges are possible within 14 days of delivery for a different size, color, or product, provided the item is unworn and in its original condition.

• To request an exchange, Click here and Contact us. with your order number and the item you wish to exchange for.

• Once we receive your return, we’ll process the exchange immediately. If the requested item is out of stock, you may choose either a refund or another product of equal value.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us right away at Contact us here .with your order number and clear photos of the issue.
We’ll ensure a replacement or full refund is arranged at no additional cost to you.

Non-Returnable Items

Please note that personalized or customized products are non-refundable and cannot be exchanged, unless they are defective or damaged upon arrival.

International Returns

For international returns, please note that shipping fees, customs duties, and taxes are the responsibility of the customer.
We highly recommend using a trackable shipping service, as we cannot be held responsible for lost return shipments.

 Need Help?

If you have any questions or need assistance with your return or exchange, don’t hesitate to contact us we’re always happy to help 

Get in contact: Click here