Privacy Policy

Privacy Policy

Effective Date: 13-2-25

1. Introduction

At La famor, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our website and services, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of personal information in order to process your orders, provide customer service, and enhance your shopping experience:

  • Personal Identification Information: Name, email address, shipping address, billing address, phone number.

  • Payment Information: Credit card details or other payment methods (we do not store credit card numbers, but use secure payment processors).

  • Shopping Data: Purchase history, product preferences, and website interactions.

  • Technical Data: IP address, browser type, and device information to improve the user experience and analyze website traffic.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill your orders.

  • To improve customer service (your data helps us respond more effectively to your requests and support needs).

  • To send periodic emails regarding your order or other products and services that may interest you (with your consent).

  • To analyze and improve the functionality of our website.

4. Data Security

We implement appropriate security measures to protect your personal information when you place an order or access your account. This includes the use of encryption and secure servers to safeguard your data.

5. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following cases:

  • Service Providers: We may share necessary information with third-party service providers such as payment processors, shipping companies, and marketing services to carry out functions on our behalf.

  • Legal Compliance: If required by law or to protect our rights, we may disclose your information in response to legal requests, including subpoenas or court orders.

6. Your Rights

As a customer, you have certain rights regarding your personal information under Canadian law (PIPEDA):

  • Access: You can request to view the personal data we hold about you.

  • Correction: You can ask us to correct any inaccurate or incomplete personal information.

  • Deletion: You have the right to request that we delete your personal data, subject to certain conditions under the law.

  • Opt-out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.

To exercise any of these rights, please contact us at: info@lafamor.com.

7. Cookies

We use cookies to enhance your experience on our website. A cookie is a small file placed on your device to help us analyze web traffic, customize content, and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required or permitted by Canadian law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated "Effective Date." We encourage you to periodically review this page to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

La Famor
Email: info@lafamor.com